When your website hosting provider provides live chat support, you'll be able to speak to a representative in real-time and learn helpful information or get an issue resolved in a very timely manner. The main advantage of using chat rather than calling to consult with a live person is that you will need just a computer with access to the world wide web, so you will not pay any charges when you're in another country or state. In addition, it'll be quicker to copy and paste details such as domains, usernames or error messages in other words details that are sometimes hard to share with the other party on the telephone. The real-time chat is also a considerably quicker solution to contact the website hosting supplier's support team compared to using a ticketing system. What's more, in the event that some trouble needs a bit more time to be taken care of, you're able to do something different while you wait for assistance on the live chat, so that you will not waste time - something that is not possible in case you are on the telephone.
Live Chat Support in Website Hosting
As we acknowledge the fact that many issues are quickly resolved if you talk to a live person, we supply a live chat service for all of our potential and current clients. The chat is accessible every day and our customer care agents will help you with a variety of questions and issues. If you aren't our customer yet, you can find out more about our website hosting plans and the web hosting environment in general so that you can make sure that your websites will work efficiently on our servers. If you already have an account and you've got some questions or you encounter any kind of troubles with any of our services, you will be able to get in touch with us through the live chat and we will provide the necessary details or help you troubleshoot the issue. You will have to open a support ticket for some problems that require more time or the assistance of a sysadmin, but for a number of basic issues you'll receive help right away.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is accessible to all our future and current clients. If you're thinking about a new web hosting account, you can chat in real time to one of our agents and obtain more details about our Linux semi-dedicated services so as to select the best package for your sites. In the event that you already have an account with us, we will support you in a very timely manner with billing, general and 1st level technicalissues. Even though in some instances you'll have to open a support ticket because there're problems that cannot be resolved on the live chat, we will be able to help you with lots of basic jobs, like installing an e-mail account in an e-mail client or redirecting one domain to another one. In this way, you'll take advantage of quick support and you'll save a long time.