A 99.9% Server Uptime
The chief benefit of constructing your own website hosting system is that you don’t have to be worried about compatibility – you configure a given set of software tools in such a manner as to work with a defined set of hardware elements. The result is something a lot more steady and dependable, as there are less possible chances of failure. We have set up our cloud hosting platform using tried and trusted hardware elements and a seriously customized version of Security–Enhanced Linux in an attempt to set up an incredibly risk–free environment for your own sites.
For this reason, with all our Linux website hosting services packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to deliver a topflight hosting service, you can hardly count on the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure the best connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you opt for: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned money on the line, you cannot feel really secure. Because of this, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you want to get a bit more robust hosting solution, such as a VPS hosting or a dedicated web hosting – we’ll give you a full refund, without hidden fees or repayment charges.
24/7 Technical Support
We have cautiously handpicked each single member of our 24x7 support department to make sure that we can provide the very best client support service that you can possibly get. Each one of our support engineers has lots of years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. Plus, they’re available to you 24–7–365 – you’ll be able to call them at any time and they’ll get back to you as soon as possible.
Their average response time is less than twenty minutes, whilst with many other hosting suppliers you need to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in less than an hour.